Privacy Policy & Refunds
Protecting your private information is our priority. This Statement of Privacy applies to www.sastudios.media and SA Studios LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to SA Studios LLC include www.sastudios.media, The SA Studios LLC website is a ecommerce site. By using the SA Studios LLC website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered on our Site, SA Studios LLC may collect personally identifiable information, such as your:
First and Last Name
Mailing Address
E-mail Address
Phone Number
Employer
Job Title
If you purchase SA Studios LLC’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering an purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
SA Studios LLC collects and uses your personal information to operate its website(s) and deliver the services you have requested. SA Studios LLC may also use your personally identifiable information to inform you of other products or services available from SA Studios LLC and its affiliates.
Sharing Information with Third Parties
SA Studios LLC does not sell, rent or lease its customer lists to third parties. – First and Last Name – Mailing Address – E-mail Address – Phone Number – Employer – Job Title. SA Studios LLC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to SA Studios LLC, and they are required to maintain the confidentiality of your information.
SA Studios LLC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SA Studios LLC or the site; (b) protect and defend the rights or property of SA Studios LLC; and/or (c) act under exigent circumstances to protect the personal safety of users of SA Studios LLC, or the public.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by SA Studios LLC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the SA Studios LLC website.
Security of your Personal Information
SA Studios LLC secures your personal information from unauthorized access, use, or disclosure. SA Studios LLC uses the following methods for this purpose:
SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Children Under Thirteen
SA Studios LLC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Changes to this Statement
SA Studios LLC reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page.
privacy policy
Contact Information
SA Studios LLC welcomes your questions or comments regarding this Statement of Privacy. If you believe that SA Studios LLC has not adhered to this Statement, please contact SA Studios LLC at:
Email Address: hello@sastudios.media
Telephone number: 646-450-6791
Effective as of January 10, 2022
Refunds
Upon scheduling the appointment, a deposit of fifty percent (50%) of the total package cost is required. Orders below the amount of $3500.00 will be required to be paid in full. No video shoots or live productions are promised or reserved without a deposit. Deposits must be received prior to any production services being rendered.
3.Location and Appearance Releases. You hereby agree to cooperate with SA Studios to help secure location, building and individual appearance releases (were applicable) for the filming of your video content or live production.
4.Cancellations and Refunds. Productions canceled more than 14 days before a production or live broadcast, will receive a full refund. If you cancel your Production with less than fourteen (14) days before the shooting of your video, or live production, you will be subject to a cancellation fee of $250.00.
If you cancel your order following the shooting of your Video, or live production, you will forfeit the entire payment amount(s) received, and you will not be entitled to a refund of any amount. If you are not happy with your video for whatever reason. You will allow SA Studios the opportunity to fix or edit the video to your requirements. SA Studios LLC will use all commercially reasonable efforts to make the needed corrections and edits and will send you the revised video within 7 days.
5.Ownership and License Grant. All rights, title and interest, including all copyrights, intellectual and other proprietary rights, in and to the finished Video content, shall be the property of you the client. Additionally, and without limiting any of the foregoing, SA Studios or SA Studios’s third party licensors retain all ownership rights, including copyright, to any music, stock footage, and motion/graphics included in any video production produced by SA Studios, including without limitation any original musical compositions created by SA Studios and any material licensed by SA Studios from a third-party. All related rights of every kind to such material, including without limitations the rights to composition, sound recording, arrangement, reproduction, transmission, broadcast, dissemination by any manner, performance and moral rights.
You (“client”) agree that the engagement of SA Studios does not constitute a work for hire as outlined by the United States Copyright Act. Client agrees that SA Studios and its contracted agents have the right to use any video/audio captured at the appointment/video shoot/event for advertising or other such promotional purposes, unless requested not to do so by client in writing and confirmed in writing by SA Studios.
You further acknowledge that SA Studios may show your video content on its web site and via mobile applications for the sole purpose of demonstrating to its other clients or potential clients its capabilities in creating such types of video content. Any other distribution or use requires written pre-approval by you (“client”). Subject to your compliance with the terms and conditions of this Agreement (including all payment terms), you are hereby granted an exclusive, worldwide, license to copy, distribute, transmit, broadcast and stream the video content on any platform as provided by SA Studios. You understand that the distribution of the Video through Third-Party Websites may require that the Video(s) be loaded to third-party servers over which SA Studios maintains no control and that once the Video has been loaded to third-party servers that content may continue to be streamed and distributed at the third-party’s discretion. SA Studios LLC will have no, and hereby disclaims any, liability from any use of the Video content by any such third-party.
6.Your Materials. In certain instances, you may be able to submit content (e.g., photos) (“Materials”), to be included in your production. It is necessary that all materials be submitted to SA Studios within thirty (30) days of the date of this contract. Materials received after thirty (30) days will not be included in the final video production. If the client insists on inclusion of materials received after thirty (30) days, the client will be billed at an amount determined by SA Studios. Additionally, you hereby represent and warrant that (a) you have all necessary authority, rights and permissions to submit the materials and grant the licenses described in this Section above and (b) the materials and the use of the materials in the production will not infringe or misappropriate any copyright, trademark, patent or other intellectual property right of any third party or violate any other rights of a third party, including, without limitation, any rights of privacy or publicity or any contractual rights. You hereby grant to SA Studios LLC a perpetual, irrevocable, royalty-free, non-exclusive, fully transferable and sub-licensable right and license to access, store, copy, modify, display, distribute, perform, create derivative works from, and otherwise use and exploit all such materials in connection with your production in any form, media, software or technology of any kind now existing or developed in the future. You further grant to SA Studios LLC a royalty-free right and license to use your name, image and likeness in its own advertising and body of work.
7.Preview of Videos and Edits. Once the Video is ready to preview, SA Studios LLC will e-mail you a link to view your video. You will have up to 5 (five) days to submit edit requests. If you do not make any edit requests within such time period, the Video will be deemed complete. You will receive one round of edits to the video, all additional edits beyond the initial request, will be charged at the rate of $150/hour. Change requests shall not include requests to shoot additional footage. If you do make edit requests, SA Studios LLC will use commercially reasonable efforts to make such edits and will send you the revised Video within ten (7) days of receiving such edit requests. All additional editing done after first edit completion will be charged to client at the rate of $50 per hour for re-editing and duplication fees.
8.Warranties. SA Studios represents and warrants that, subject to your obligations to obtain the necessary releases, the Videos created by SA Studios under this Agreement, will not infringe the copyright, trademark or patent of any third party; provided that SA Studios makes no representation or warranty of non-infringement with regards to any mark, copyright, logo or other element of your business or any material provided by you to be included in the Video.
(a). EXCEPT AS EXPRESSLY PROVIDED IN SECTION 8, SA STUDIOS LLC DOES NOT MAKE AND SA STUDIOS LLC DISCLAIMS ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WITH RESPECT TO THE VIDEOS, AND EXPRESSLY DISCLAIMS THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
9.Indemnification. You shall indemnify, defend and hold harmless SA Studios LLC, and SA Studios’s affiliates, officers, directors, employees and agents, from and against all third party claims, suits, proceedings, liabilities and costs (including reasonable attorneys’ fees) to the extent arising from or based upon (a) your gross negligence or willful misconduct, (b) your breach of Section 6, (c) a claim that any mark, copyright, logo or other element of your business or any material provided by you to be included in the Video violates the trademark, copyright or other rights of any third party, (d) your use of the Video that is in breach of this Agreement; provided that such claim is not a result of SA Studios LLC’s breach or any edit, change or other alteration made to the Video(s) as delivered by SA Studios LLC, (f) any claim that a Video(s) contains false or misleading statements or (g) a claim that the Video or any part thereof violates any relevant advertising rules or regulations.
10.Limitation of Liability. IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER FOR ANY DIRECT OR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING FROM OR IN ANY WAY CONNECTED WITH ITS PERFORMANCE OR FAILURE TO PERFORM UNDER THIS AGREEMENT, WHETHER IN CONTRACT (INCLUDING BREACH OF WARRANTY), TORT (INCLUDING STRICT LIABILITY AND NEGLIGENCE) OR OTHERWISE., WHETHER IN CONTRACT (INCLUDING BREACH OF WARRANTY), TORT (INCLUDING STRICT LIABILITY AND NEGLIGENCE) OR OTHERWISE. ADDITIONALLY, IN NO EVENT SHALL SA Studios LLC’S AGGREGATE LIABILITY FOR DIRECT DAMAGES EXCEED THE ACTUAL AMOUNTS PAID UNDER THIS AGREEMENT.
11.Video Delivery, Final Payment. You will be notified that your video is complete or your live production footage is available. Upon notification of completion, payment of the final balance is due within three (3) days. The video will not be released without this payment. For immediate release, the final payment must be made in cash, cashier’s check or cash equivalent. Final payment by personal check will require that all checks are cleared before release of the video. No changes, edits or refunds will be issued upon final delivery of the video.
12.Delivery Delays. SA Studios LLC is a small team of creative professionals. Delays in the editing process, though rare, can occur. While we make every effort to deliver all video productions early or on time, you agree that you will not hold SA Studios LLC liable for any damages due to a delayed delivery date.
13.Late fees, penalties and interest. A late fee of $50.00 will be added to all past due balances. Past due balances will be charged interest at the rate of 1.0% per month on past due balances. Returned checks are subject to a $35 fee and no personal checks from you will be accepted in the future.
14.Miscellaneous.
a.Modification. No alterations to, or variations of, the terms and conditions of this Agreement shall be valid unless made in writing and signed by all of the parties hereto or their successors or assigns.
b.Governing Law and Arbitration. This Agreement shall be construed and governed by the laws of the State of New York. Any controversy or claim arising out of or relating to this Agreement, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
c.Survivability. Subject to the express agreement of the parties in this Agreement, Sections 1, 2, 4, 5, 6, 8, 9, 10, 11 and 12 shall survive any termination of this Agreement.
d.Independent Contractor. Each party is an independent contractor and not an agent or partner of, or joint venture with, the other party for any purpose, neither party by virtue of this Agreement shall have any right, power, or authority to act or create any obligation, express or implied, on behalf of the other party.
e.Assignment. Neither party shall (or shall attempt to) directly or indirectly (including by operation of law) transfer, assign or delegate any right or obligation hereunder, provided that either party may assign this Agreement without consent, but with prior notice, to a person with whom such party has merged or to whom such party has sold all or substantially all of its assets. Any attempt to assign or transfer this Agreement in violation of this Section 11(e) will be null and of no effect.
f.Force Majeure. Neither party shall be liable or deemed in default for any delay or failure in performance of this Agreement (except for any payment obligations) resulting from any cause completely, solely and exclusively beyond the control of that party, but only for so long as, its performance is prevented by any acts or events beyond that Party’s reasonable control.
g.Final Agreement. This Agreement contains the final and complete contract of the parties as outlined in the attached addendum, and project outline below. This agreement supersedes all prior oral or written promises, undertakings, understandings or negotiations concerning the subject matter of this Agreement. This Agreement shall inure to the benefit of, and be binding upon, you and SA Studios LLC and our respective successors and assigns.
h.Notices. All notices, requests, demands, and other communications hereunder shall be in writing and shall be deemed to have been duly given if personally delivered or when received if mailed, by courier, via electronic mail, overnight delivery services or certified or registered mail, postage prepaid, to the parties at the address and email set forth below:
SA Studios LLC.
Attn: General Counsel
106 W. 32nd st, New York, NY 10001
Email: hello@sastudios.media